Capability is claimed. Systems are proven.
ISO 9001, BSCI, and SMETA-based factory audits covering quality management, process capability, social compliance, and continuous improvement — with CAPA tracking.
Factory Audit
Deep assessment of quality systems and compliance
- Standards
- ISO 9001, BSCI, SMETA
- Duration
- 1–2 days on-site
- Follow-Up
- CAPA verification
- Custom
- Your scorecard supported
Service Overview
Factory Audit evaluates how a factory operates, not just what it can produce. Management systems, process controls, and compliance posture are assessed against international standards or your custom scorecard.
Audit Dimensions
Four systems evaluated on every audit
Quality Management
ISO 9001 documentation, control plans, calibration records, non-conformance handling, and CAPA effectiveness reviewed and scored.
Production Processes
Critical processes evaluated for control, capability indices, operator competency, and consistency across shifts.
Social Compliance
Labor practices, working hours, wages, safety, and environmental management audited per BSCI, SMETA, or your code of conduct.
Continuous Improvement
Improvement systems, defect trend analysis, and management review maturity assessed — the predictor of future quality stability.
Audit Summary Structure
How findings are classified and scored
Critical Findings
System failures or compliance violations requiring immediate action before order placement
Major Findings
Significant gaps requiring corrective action with defined timelines
Minor Findings
Improvement opportunities documented for supplier development
Overall Score
Percentage score against the standard with peer benchmarking
Recommendation
Approve / Approve with conditions / Reject — with justification
CAPA Plan
Corrective action requirements with verification schedule
Audit Documentation
Evidence captured during on-site assessment
Certificates & Standards Coverage
Frameworks our auditors are certified to assess
| Standard | Focus Area | Typical Duration | Output |
|---|---|---|---|
| ISO 9001:2015 | Quality management systems | 1–2 days | Scored gap report + CAPA |
| BSCI | Social compliance | 1–2 days | Platform-rated audit |
| SMETA (Sedex) | Labor, safety, environment, ethics | 1–2 days | Sedex-compatible report |
| Custom Scorecard | Your specific requirements | Per scope | Your format, our evidence |
Audit Process
From protocol agreement to verified corrective action
Protocol Definition
Standard framework or custom scorecard agreed; audit plan and document requests issued.
On-Site Audit
Opening meeting, facility tour, records review, worker interviews, and closing meeting.
Findings & Scoring
Findings classified by severity; scored assessment delivered within 5 business days.
CAPA Verification
Corrective actions tracked and verified through document review or follow-up visit.
Why Choose Thai Insurance & Escrow Alliance
Verification conducted by professionals, reported to enterprise standards.
12,000+
Verifications Completed
87
Countries Covered
3,500+
Active Clients
$4.2B+
Trade Value Protected
Frequently Asked Questions
ISO 9001 for quality systems, BSCI or SMETA for social compliance, or a custom scorecard combining elements. Most brand owners start with a combined quality + social audit for new suppliers.
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Speak with a verification specialist about your requirements. Most engagements are scoped within one business day.
Head Office
123 Silom Road, Bang Rak, Bangkok 10500, Thailand
Inspection teams in 87 countries