Your imports, covered from supplier dock to your warehouse.
Comprehensive coverage for imported goods from the point of origin through customs clearance to final delivery, protecting against loss, damage, and delay-related costs.
Import Insurance
Protect goods from the moment they leave your supplier
- Coverage Start
- Per Incoterm
- Duty Protection
- Included
- Port Storage
- Up to 30 days
- Declaration
- Digital / automatic
Import Insurance
Protect goods from the moment they leave your supplier
Import Insurance protects your purchased goods from the moment they leave your supplier's premises through ocean or air transit, customs clearance, and final delivery to your warehouse. Whether you buy FOB, EXW, or FCA, we structure coverage that begins at the exact point your risk transfers under the Incoterm.
Our import programs integrate cargo insurance with customs bond coverage, duty drawback protection, and inspection-related contingencies — giving importers a single policy that addresses every exposure from purchase order to inventory receipt.
Coverage & Reach
Who It's For
Who Needs Import Insurance?
Companies importing raw materials or components for manufacturing
Retailers and distributors importing finished goods
Businesses purchasing under EXW or FOB terms
Importers of high-value electronics and machinery
Companies importing food, pharma, or regulated goods
Why It Matters
Key Benefits of Import Insurance
Coverage aligned to your specific Incoterms (EXW, FOB, CIF)
Protection during customs clearance and port storage
Duty and tax coverage on damaged or rejected goods
Pre-shipment inspection contingency coverage
Annual open cover for regular importers
Claims handling in your language and timezone
What's Included
Coverage Features & Capabilities
Incoterm-Aligned Coverage
Coverage attaches at the exact point your risk transfers under EXW, FOB, FCA, or any other trade term.
Customs & Duty Protection
Covers duties and taxes paid on goods that arrive damaged or are rejected by customs authorities.
Port Storage Extension
Coverage continues during temporary port storage and customs examination periods up to 30 days.
Rejection Coverage
Protection against financial loss when goods are rejected by regulatory authorities at destination.
Important Information
Standard Coverage Exclusions
The following are typically excluded from standard policies. Specific terms vary by placement.
- Loss due to improper export packaging by the supplier
- Damage from inherent vice or natural deterioration
- Seizure by customs for undeclared or prohibited goods
- Market price decline during transit
- Delay-related losses unless specifically endorsed
How It Works
Your Path to Protection in 4 Steps
Import Profile
We assess your import volumes, origins, commodity types, and Incoterms to design optimal coverage.
Program Structuring
Open cover or per-shipment policies structured around your trade terms and customs requirements.
Shipment Declaration
Declare each import digitally; coverage attaches automatically from the agreed risk-transfer point.
Arrival & Claims
If goods arrive damaged or short, our local claims team handles assessment and settlement.
Claims
How Claims Work
A clear, structured claims process designed for fast resolution.
Report at Arrival
Note any damage or shortage on the delivery receipt and notify our claims team within 48 hours of cargo arrival.
Survey & Assessment
A local surveyor inspects the goods, photographs damage, and determines whether loss occurred during the insured transit period.
Documentation
Submit claim form, bill of lading, commercial invoice, packing list, customs declaration, and survey report.
Settlement
Claims settled on CIF value plus duty and tax, typically within 12 business days of complete documentation.
The Thai Insurances Advantage
Why Choose Thai Insurances
We are a single accountable insurance partner combining deep market access, specialist underwriting, and global claims capability — so your coverage is engineered as a system, not assembled from fragments.
- Coverage precisely aligned to your Incoterms and risk-transfer points
- Local claims handling in Thailand with global surveyor network
- Customs duty and tax protection included as standard
- Digital declaration integrated with your import documentation
$4.2B+
Trade Value Protected
12,000+
Verifications Completed
87
Countries Covered
3,500+
Active Clients
Common Questions
Frequently Asked Questions
Coverage begins at the point specified in your Incoterm. Under EXW, it starts when goods leave the supplier's premises. Under FOB, it starts when goods pass the ship's rail at the port of loading.
Explore Further
Related Services
Marine Cargo Insurance
All-risk coverage for goods transported by sea, from port of loading to final destination, under Institute Cargo Clauses.
Learn moreFreight Insurance
Multimodal freight coverage combining sea, air, rail, and road legs under a single policy for seamless door-to-door protection.
Learn moreWarehouse Insurance
Comprehensive coverage for goods in storage — fire, theft, water damage, natural disasters — across owned and third-party warehouses.
Learn moreSectors We Serve
Industries Covered
Learn More
From the Knowledge Hub
Ready to Secure Your Import Insurance?
Get a tailored proposal within one business day. Our specialists will structure coverage, terms, and pricing around your specific operations.
Visit Our Office
Business Hours
Monday – Friday: 8:30 – 18:00 (GMT+7)
Saturday: 9:00 – 13:00 (GMT+7)
24/7 claims hotline for policyholders
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