Protecting tech companies from cyber, liability, and supply chain risks
Technology
Technology companies face a unique risk profile: cyber attacks targeting intellectual property, product liability for hardware failures, professional indemnity for software errors, and supply chain disruption for components sourced globally. We provide integrated insurance programs that protect tech businesses from board to border.
Industry overview
Technology companies operate in a high-risk environment: intellectual property theft, ransomware, product recalls, professional negligence claims, and global supply chain fragility. A single data breach can cost millions in response, fines, and reputational damage.
Our technology practice combines cyber insurance, professional indemnity, product liability, and marine cargo coverage into integrated programs designed for hardware manufacturers, SaaS providers, and electronics distributors.
Common business risks
Cyber attacks and data breaches
Ransomware, IP theft, and business email compromise targeting tech firms and their clients.
Software errors and omissions
Bugs, outages, or integration failures causing client financial loss and PI claims.
Product liability for hardware
Defective components causing injury, damage, or recall across global distribution.
Supply chain disruption
Component shortages and logistics failures delaying production and delivery.
Regulatory non-compliance
PDPA, GDPR, and sector-specific data protection violations triggering fines.
Recommended insurance services
Coverage structures aligned to the physical and credit risks of this sector.
Verification services
Evidence-based checks on counterparties, facilities, and goods before you commit.
Compliance support
- PDPA and GDPR data protection compliance advisory
- Technology export control and sanctions screening
- Intellectual property protection structuring
- Software licensing and contractual risk review
Trade risk management
- Cyber risk quantification and transfer strategy
- Supply chain concentration risk assessment
- Professional liability exposure modeling
- Regulatory penalty scenario planning
Why it matters
Integrated cyber + PI + product liability programs
24/7 incident response for data breaches
Global product liability coverage
Supply chain disruption protection
Regulatory defense and penalty coverage
Case study
Technology — Bangkok SaaS to ASEAN clients
SaaS provider avoids $2M loss after ransomware attack
Challenge
A SaaS provider suffered a ransomware attack that encrypted client data and halted service for 5 days, triggering SLA penalty claims.
Solution
Cyber insurance activated: incident response team contained the breach, data was restored within 48 hours, and third-party liability coverage handled client SLA claims.
Result
Total loss contained at $180K (vs. $2M uninsured exposure); zero client churn; regulatory notification completed within PDPA timelines.
Frequently asked questions
At minimum: first-party breach response, business interruption, ransomware, regulatory defense, and social engineering coverage. SaaS firms also need third-party liability for client data breaches.
Claims examples
Real-world scenarios illustrating how insurance responds to losses in this sector.
Ransomware attack halts operations
A logistics technology company suffered a ransomware attack encrypting all operational systems, halting shipment tracking for 5 days.
Cyber claim covered $340K in forensic investigation, system restoration, business interruption, and client notification costs.
Data breach notification
A SaaS platform discovered unauthorized access to customer shipping data affecting 12,000 records, triggering PDPA notification requirements.
Cyber liability claim covered $180K in legal counsel, notification costs, credit monitoring, and regulatory defense.
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Protect your technology trade
Talk to a sector specialist about insurance coverage for your specific transactions and trade corridors.