Intelligent Digital Employee
Meet Your AI Trade Protection Assistant
Our AI Assistant helps businesses choose the right insurance, escrow solution, verification service, and risk management strategy — instantly, on every page, in one premium conversation.
- 13 expert advisor flows
- 8 languages prepared
- Voice-ready
- Human handoff always available
Demo assistant — scripted advisor, no external AI calls · production providers plug in behind the same interface
AI Features
Not a chatbot — a digital trade specialist
Every capability below runs through one provider-neutral conversation engine, so the interface you see today is the interface production AI models will serve tomorrow.
Thirteen expert advisor flows
Insurance, escrow, verification, risk, shipping, Incoterms, trade finance, claims, documents, and more — each with its own specialist persona.
60-second lead qualification
The assistant collects name, company, market, service, shipment value, budget, and timeline — so specialists start with full context.
Smart recommendations
Every answer can carry recommended insurance, escrow structures, verification packages, knowledge articles, and services with match scores.
Document assistant
Attach invoices, purchase orders, bills of lading, certificates, photos, and contracts for guided review of parties, amounts, and terms.
Voice-ready interface
Microphone input, spoken responses, and audio playback are architected into the interface — ready to activate with the voice pipeline.
Built for eight languages
English today; Thai, Chinese, French, Spanish, Arabic (RTL-ready), Portuguese, and German prepared in the same conversation engine.
Quick Actions
One tap to the right service
AI Capabilities
Thirteen conversation flows, one assistant
Ask anything — the engine routes your question to the right specialist persona and answers with recommendations and deep links. Try one of the example prompts in the live demo above.
Insurance Advisor
Cargo, marine, credit, and business-liability cover matched to your shipment and trade lane.
“What insurance do I need for a $500K electronics shipment?”
Escrow Advisor
Neutral fund protection for international deals — release conditions, milestones, and dispute rules.
“How does escrow protect my first order with a new supplier?”
Verification Expert
Company, supplier, factory, and certificate verification across 87 countries.
“How do I verify a supplier in Vietnam before paying?”
Trade Risk Advisor
Country, counterparty, currency, and logistics risk scoring for your trade lanes.
“Assess the risk of exporting rice to a new market”
Knowledge Hub Search
Instant answers drawn from guides on insurance, escrow, verification, and trade compliance.
“Explain Incoterm CIF in simple terms”
Claims Assistant
Step-by-step support for preparing, filing, and tracking insurance and escrow claims.
“My cargo arrived damaged — how do I file a claim?”
Quote Assistant
Structured quotes for insurance, escrow, and verification — scope, value, and timeline in minutes.
“Get a quote for insuring a $2M shipment to Germany”
Document Assistant
Upload invoices, purchase orders, bills of lading, certificates, photos, and contracts for guided review.
“Review my bill of lading for missing clauses”
Supplier Verification
Registration, ownership, financial health, and trade-history checks on any supplier worldwide.
“Verify a supplier's business license in China”
Factory Verification
On-site and remote production-capability audits: capacity, compliance, quality systems, labor standards.
“Book a factory audit in Guangdong”
Shipping Advisor
Carrier selection, routes, container strategy, and transit-time guidance for your lanes.
“Best shipping option from Shanghai to Laem Chabang?”
Incoterms Expert
FOB, CIF, DDP, EXW and all 2020 rules — who bears cost, risk, and responsibility at each step.
“Difference between FOB and CIF?”
Trade Finance Expert
Letters of credit, bank guarantees, factoring, and financing structures for cross-border deals.
“Letter of credit vs. escrow for a new partnership?”
Popular Questions
Everything traders ask the assistant
What can the AI Trade Protection Assistant do?
It advises across thirteen specialist flows — cargo and marine insurance, escrow structures, supplier and factory verification, trade risk scoring, shipping strategy, Incoterms 2020, trade finance, claims, and document review — and searches the Knowledge Hub. Answers carry smart recommendations and deep links to the relevant services.
Is the assistant connected to a live AI model today?
Not yet — and we are transparent about it. The current build is a fully scripted demo advisor running entirely in your browser: no external AI calls, no data leaves the page. The architecture is provider-neutral, so OpenAI, Azure OpenAI, Google Gemini, or Anthropic Claude plug in behind the same interface when the backend lands.
Which languages does the assistant support?
English is active today. Thai, Chinese, French, Spanish, Arabic, Portuguese, and German are prepared in the language layer — Arabic with full right-to-left layout support. The selected language travels with every conversation request.
Can I upload documents like invoices or bills of lading?
Yes — the Document Assistant accepts invoices, purchase orders, bills of lading, certificates, photos, and contracts. In this demo the file metadata is captured locally; secure transfer and AI document understanding arrive with the production backend.
Does the assistant speak?
Voice input (microphone), voice responses, and audio playback are designed into the interface as placeholders today. The voice pipeline is architected so spoken conversation activates without redesigning the chat.
Can I talk to a human expert instead?
Always. The Contact Expert and Book Consultation quick actions route you straight to our specialists, and every qualified request can be handed off with the full conversation context.
Industry Solutions
Trained on the way your industry trades
Electronics & Technology
High-value cargo cover, ESD-safe logistics checks, and supplier IP screening.
Industry guidanceAgriculture & Food
Perishable-risk insurance, phytosanitary certificate verification, and seasonal lane risk.
Industry guidanceTextiles & Apparel
Factory audits, labor-standard verification, and LCL consolidation advice.
Industry guidanceMachinery & Industrial
Milestone escrow for capital equipment and pre-shipment inspection structuring.
Industry guidanceAutomotive
Just-in-time lane risk scoring and tier-2 supplier verification programs.
Industry guidanceChemicals & Plastics
Hazmat compliance guidance, MSDS document review, and specialized cargo cover.
Industry guidanceProvider-neutral by design
The conversation engine talks to an adapter contract — never to a specific vendor. Today a scripted demo advisor runs entirely in your browser; production models plug in behind a server route with zero interface changes.
- TIE Scripted DemoActive
- OpenAIPlanned
- Azure OpenAIPlanned
- Google GeminiPlanned
- Anthropic ClaudePlanned
One engine, every channel
The same request/result contract extends to the surrounding platform — so the assistant reaches clients wherever the conversation starts, and every qualified lead lands with full context.
- CRM
- Live Chat Handoff
- Client Dashboard
- Admin Dashboard
- Verification Database
- 8 languages (1 active)
Demo honesty: no AI API is connected yet. Responses are locally generated advisor scripts — clearly labeled in the interface — and no data leaves your browser.
Protect your next shipment with a conversation
Open the assistant from the gold button on any page — or try the live demo above. Insurance, escrow, verification, and risk answers in under a minute.